Shipping policy
Shipping Policy
Shipping Information
Thank you for shopping with UrbaWear. We are committed to delivering your order as quickly and safely as possible.
Order Processing
All orders are processed within 1–3 business days after payment has been received. Orders are not processed or shipped on weekends or public holidays.
During periods of high demand, processing times may be slightly longer. If there is a significant delay with your order, we will notify you via email.
Shipping Times
Estimated delivery times:
- Hungary: 1–3 business days
Please note that delivery times are estimates and may vary depending on the courier service or customs procedures.
Shipping Costs
Shipping costs are calculated during checkout based on your delivery address and selected shipping method.
Free shipping may be available during promotional periods or for orders above a specified amount.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing your tracking number (if available), allowing you to monitor your shipment.
Incorrect Shipping Address
Please ensure that all shipping information is accurate before placing your order.
UrbaWear cannot be held responsible for orders delivered to an incorrect address provided by the customer.
Lost or Damaged Packages
If your order arrives damaged or appears to be lost during transit, please contact us as soon as possible.
Email: support@urbawear.hu
We will work with the shipping carrier to resolve the issue as quickly as possible.
Customs & Import Duties
For orders shipped outside the European Union, customs duties, taxes, and import fees may apply.
These charges are the responsibility of the customer and are determined by the destination country's customs authorities.
Contact Us
If you have any questions regarding shipping, please contact us:
UrbaWear
Email: support@urbawear.hu
Website: www.urbawear.hu